Terms and Conditions

Welcome and thanks for taking the time to read our terms and conditions.

These Terms and Conditions (Terms) govern your use of Culture Movers Ltd products and services and form a binding contractual agreement between you and us.

These Terms are important, and you should ensure that you read them carefully and contact Culture Movers at [email protected] if you have any questions before purchasing our products or engaging our services.

Culture Movers products and services are intended for people aged 18 and over.

Acceptance of Terms

1.By accessing, downloading or using the products and services offered on this Site, whether or not you register an account, you agree to be bound by these Terms, which you acknowledge that you have read and understood.

2.We may change all or part of these Terms at any time. If we do, the new terms and conditions will be posted on this Site and emailed to previous and current customers. Your continued use of the product will constitute your acceptance of any changes. If you object to any changes to the Terms, your only remedy is to contact us at [email protected] and immediately discontinue your use of the products and/or services.

General Disclaimer

3.All Culture Movers products and services are intended for general business and information purposes only. Nothing on this Site, or any of the content provided to you by us during our provision of the products and/ or services, purports to offer legal, medical, tax or other professional advice.

4.Culture Movers provides support, guidance and tools for you to determine priorities and achieve results, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on many factors, including your dedication, participation, desire, and motivation.

5.Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.

6.You acknowledge and agree that Culture Movers, its directors, principals, employees and representatives are not responsible for decisions that you may make nor losses that may arise out of any business or personal decision made by you at any time.

Profit and Productivity Disclaimer

7.Culture Movers cannot and does not make any guarantees about your ability to get results or increase profits with our ideas, information, tools, or strategies. You acknowledge that there is an inherent risk in any business enterprise or activity and agree there is no guarantee that you will increase profits and productivity as a result of your purchase of our products and/or services.

8.Any financial representations referenced by us on the Site, in our videos, forums or during the provision of our services are illustrative of concepts only and should not be considered as promises for actual or future performance.

Registering Your Details

9.Before you purchase our products and/or services, you must register an account with us.

10.You must provide accurate, complete and up-to-date registration information, as requested, and it is your responsibility to inform us of any changes to your registration information.

11.We may at any time request a form of identification to verify your identity.

12.If you are a registered user, purchaser or member to this Site, you acknowledge and agree that:

13.To the extent that you provide personal information, Culture Movers will treat such information strictly in accordance with its Privacy Policy.

14.You must ensure the security and confidentiality of your registration details, including any username and/or Password. You must notify us immediately if they become aware of any unauthorised use of your registered details.

15.Where an account service is for one user only, you will not let any other person use your Password

Right to Suspend, Terminate and Refund

16.We reserve the right to suspend or terminate your use of our products and/or services generally, if you breach any of these Terms, as determined by us in our sole discretion.

17.Refunds are not provided for our products and/or services, including where you have been given access to Our products (Culture Light, Ako & Kaha) or Culture Kete packages, whether accessed by you or not, unless we are in breach of the New Zealand Consumer Law.

19.Each refund request will be assessed on a case-by-case basis and when genuine value has not been received or isn’t able to be received, refunds will be granted at the discretion of the Culture Movers team. 

20.Invoices for any Culture Movers product or service can be generated and can be requested at any time by emailing [email protected] 

21.Most of our payments are operated through an online and automated billing system (Online Payment). Where your payments are made via Online Payment: 

  1. You agree to ensure sufficient funds are available in your nominated account to meet any account withdrawals made by us on their scheduled due dates. 
  2. If payment is defaulted or not received, you authorise us to debit any outstanding funds from your nominated account without need for notification at a future date. 

22.Where another agent or enterprise is debiting funds pursuant to an arrangement entered into with us, you also affirm the same rights and undertakings explained in these Terms to them. 

23.We reserve the right to suspend or terminate any product or service, at our discretion, if payment is defaulted. 

24.We reserve the right to on-sell or otherwise authorise a debt-collection or other authorised agency to collect any amount not paid by you. 

25.We reserve the right to inform credit watch monitoring services of ongoing defaults trends or payment-avoiding strategies employed where we deem it is appropriate. 

26.We endeavour to work with clients who have financial difficulties to ensure actions such as those listed above do not happen. If you are having difficulties or require a payment plan, please contact us. 

27.In circumstances where we invoice you for payment, payment is due and payable by the payment date noted on the invoice. Failure to make payment by the payment date may lead to suspension of use of our product and/or services. 

28.From time to time, Culture Movers may offer customers the opportunity to purchase additional products and services at a discounted rate. To be eligible for this discount, you must be an active member in good standing at the time of purchase. 

Your Obligations 

29.When using our products, packages and/or services, you may be given access to Survey’s, Social Media groups, other online or in person forums (Culture Movers social media communities) or events in which you may post comments, photos, messages or other material (Your Content). When posting Your Content, you agree that you will not post or otherwise publish through this Site or our Culture Movers Survey’s and Social Media pages any of the following: 

  1. Content that is unlawful, fraudulent, misleading, deceitful, threatening, abusive, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, abusive, offensive, inflammatory or otherwise objectionable. 
  2. Content that harasses, degrades, intimidates or is hateful to an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, nationality, employment or marital status, age or disability. 
  3. Information that includes personal or identifying information about another person without that person’s consent. 
  4. Information that constitutes promotion or advertisement for groups, events or activities organised through competing social clubs, activity sites and internet platforms, except as otherwise expressly permitted by us.
  5. Any information or content that impersonates any person or entity. 
  6. Any material, non-public information about companies without authorisation to do so. 
  7. Any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us). 
Confidentiality 
  1. We respect your confidential and proprietary information, ideas, plans and trade secrets (collectively, Confidential Information) and by using our products and/or services, you agree to respect the same rights of the other Culture Movers product and/or services participants (Participants) and representatives of Culture Movers Ltd

You agree: 

  1. That any confidential information shared by Participants or any of our representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it or to us. 
  2. Not to disclose such information to any other person or use it in any manner other than in discussion with Participants during training sessions. 
  3. That all materials and information provided to you by us are our confidential and proprietary information and intellectual property, belong solely and exclusively to us, and may only be used by you as authorised by us.
  4. That if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations. 

31.While you are free to discuss your personal results from our services, you must keep the experience and statements, oral or written, of the Participants in the strictest of confidence. 

Copyright  
  1. All material on this Site, in ourCulture Movers services and products or otherwise delivered by us including (but not limited to) surveys, reports, course content, text, graphics, information architecture and coding (Our Content), is subject to copyright. While you may access, browse or print Our Content for non-commercial, personal or internal business use, you must obtain our prior express written permission if you’d like to use, copy, record or reproduce it. Modification of Our Content for any other purpose is a violation of our copyright and other proprietary rights and is strictly prohibited. 

33.You acknowledge that you do not acquire any ownership rights by using our packages, products, the Site or Our Content. 

34.Nothing contained on this Site or in our Culture Movers Communities should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade mark without our express written permission. 

35.You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that Culture Movers will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights. 

Liability is Limited 

36.The disclaimers, liability limitations and indemnities within these Terms do not exclude rights that by law may not be excluded. Such rights include, but are not limited to, those rights under the New Zealand Consumer Law. 

37.We do not make any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages or reliance in connection with any of our Site, Culture Movers Community or Our Content. 

Your Indemnity 

38.You indemnify us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or us as a direct or indirect consequence of using or attempting to use our information, products, services or any breach by you or your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within our Site, Culture Movers Insight Packages or through use of our products or services. 

Dispute Resolution 

39.If a dispute arises between the parties in relation to these Terms, the dispute must be dealt with in accordance with this clause and any party claiming that a dispute exists must notify the other party to the dispute (Second Party) in writing of the nature of the dispute. 

40.In the case of claims against us, all notices are to be provided to [email protected] 

41.If the dispute is not resolved by agreement within five (5) business days of the Second Party receiving the notice referred to above, either party may refer the matter to mediation conducted by a mediator agreed between the parties within a further five (5) business days or failing agreement within that period, as appointed by the executive director for the time being of the New Zealand Dispute Resolution Centre Limited. 

42.Once a mediator is appointed, the parties agree that: 

  1. The costs of the mediator shall be borne equally between the disputing parties.
  2. The chosen mediator shall determine the procedures for mediation.
  3. The chosen mediator will not have the power or authority to make any other determination in relation to the dispute. 

43.If the parties have not mediated a resolution of the dispute within ten (10) business days of the selection of a mediator, neither party shall be obliged to continue any attempt at mediation under this clause, and either party may then commence such legal proceedings as it considers fit in relation to the dispute. 

44.Nothing in this clause prevents a party from commencing proceedings seeking urgent interlocutory relief from a court or tribunal of competent jurisdiction to hear the matter, if, in that party’s reasonable opinion, it is necessary to protect their rights. 

45.Despite the existence of a dispute the parties must continue to comply with their obligations under the contract. 

46.This clause survives termination of these Terms. 

Applicable Law 

47.These Terms shall be construed in accordance with and governed by the laws of New Zealand. You consent to the exclusive jurisdiction of the courts in New Zealand to determine any matter or dispute which arises between us. 

Your Feedback 

48.We welcome enquiries or feedback on our Site and Terms & Conditions. Unless specifically stated by you, we shall treat any information you provide us with, as non-proprietary and non-confidential. 

49.If you have questions or comments regarding this Site, or Culture Movers products or services, please email us at [email protected] 

Company Details 

Trading Name: Culture Movers Ltd 

NZCN: 8145937 

Country: New Zealand 

Telephone Number: + 64 21 910197 

Email: [email protected]